Here at METRO CITY DRIVING ACADEMY
we want you to have the best and safest learning experience.
Terms and Conditions / Policies
(***All Credit/Debit Card transactions are Charges a 4%Fee***)
Refunds: Refunds will only be provided prior to the start of class on the first day. Once a student has attended the first day of class a refund will no longer be granted. If full payment has been made and a cancellation occurs, a $50 cancellation fee will apply. If a student is unable to attend the class for which they are enrolled, they may reschedule for a later class. A full refund will only be issued in the event that and unlicensed instructor, as determined by the DPS, trains a student. In the event of a school closure, either by voluntary measures of by action of the Department of Public Safety and Corrections, a refund will be issued upon request. All refunds will be processed within 30 days after the effective date of termination or request, whichever is sooner.
Absences: If for some reason a student must be absent during classroom instruction they are required to make up the seat time in class. They MUST call the office and arrange for a new class time or make up session. Students MUST understand that a certificate will NOT be awarded without the proper time in class and/or behind the wheel.
Exams: A test will be given after each chapter and a final exam will be administered on the last day of class. The DMV written test requires a passing score of at least 80%. The student MUST receive a passing score of at least 80% in order to move on to the behind the wheel portion of the class. If the passing score is not achieved, students may return at the school’s discretion to repeat the class or schedule to retake the final exam for a fee.
Class/Driving Cancellations: Classes or driving sessions will be cancelled in the event of extremely inclement weather. The school will work with students and families to reschedule a date. In the event that a student cancels a schedule driving session with out reasonable notice (24 hours prior notice) a fee of $25 will be charged to cover instructor cost
Behind the Wheel:
Each student agrees that they will not have had and alcohol or drugs 24 hours prior to their driving lesson. If a student is suspected of “under the influence” the student will be rescheduled for another driving date.
If for some reason, there is a problem; Metro City Driving Academy will work to resolve any issues. Any grievance(s) not resolved by METRO CITY DRIVING ACADEMY can be forwarded to the Department of Public Safety Corrections, TCU and Training Certifications Unit, P.O. Box 64886, Baton Rouge, LA 70896
Students are expected to arrive on time and maintain a courteous and respectful attitude. Cheating will NOT be tolerated. Any student caught cheating will be asked to leave. Use of cell phones will not be allowed to be during class, testing, or driving. Students are allowed to use cell phones on break only.
Students are expected to be picked up at the time that class or driving is concluded. If student is not picked up after 15 minuets of the end of the class or driving period, the parent or legal guardian will be assessed a fee of $2.00 per min. The student will not receive a certificated until payment has been satisfied.
Students with hearing, speech, learning, or any other disability should notify Metro City Driving Academy PRIOR to enrolling and will be eligible for alternative teaching and testing techniques.
Completion of a course does not guarantee that a driver’s license will be issued to a student nor will this course count for any school credit. All payments, prices, specifications, options, and information are subject to change without notice.
THIRD PARTY TESTING
The State of Louisiana allows for driving schools to offer the Third-Party Road Skill Test for the purpose of issuing the state required road test. In order for any driving school to become certified, special training and rigorous requirements must be met. By offering this service, we are able to set up flexible appointments.
REQUIREMENTS FOR THIRD PARTY TESTING:
If the student attends our school they will not be charge for the rental of our vehicle
It is understood that I acknowledge that I have fully read and understood
all terms, conditions, and policies of METRO CITY DRIVING ACADEMY.
COURSE SPECIFICATION - 38-HOUR COURSE
Thirty (30) hours of theoretical classroom instruction is required of first-time driver's license applicants age 15 and 16 excluding lunch breaks. Although an applicant must be at least 15 years of age to be issued a driver's license or learner's permit, he/she may enroll in a 38-hour commercial driving course at the minimum age of 14 & 9 months for the classroom portion and in the 8th grade; the student must be 15 years of age for the behind the wheel driving instruction.
The classroom course consists of 30 hours of classroom instruction, which has been pre-approved by DPS in specific areas of traffic safety, including subject matter related to the rules and regulations of the road, traffic lights, signs, and street markings, safe driving practices, proper attitudes, pedestrian safety, and driver responsibility that meet the standards set by the National Highway Safety. Eight (8) hours of behind the wheel experience in all aspects of safely operating a motor vehicle.
The thirty (30) hours of classroom instruction will be obtained over 4 days. Students will be tested after each chapter and the OMV TEST will be administered on the last day of class. The student MUST receive a passing score of at least 80% in order to move on to the driving portion of the class. If a passing score is not achieved, students may retake the OMV TEST one more time that day. The OMV TEST will be given only TWICE in one day. If a passing score is not achieved after both tries, the student will schedule to retest at a later date for a fee. If student is unable to pass the OMV test after multiple tries we will advise that the student return to repeat the class for a reduced fee or schedule to retake the OMV TEST for a fee.
To begin the behind the wheel portion of the class, a parent or legal guardian must sign a Temporary Instruction Permit. All driving classes will be held according to the student’s availability in a dual-brake student driver vehicle, until the required 8 hours are achieved. The student must receive a score of at least 70% on the driving portion to receive a certificate. Automatic failures include any accident, running a stop sign or red light, excessive speeding, any dangerous action/incident or if the student does not follow instructions. If a student has an accident in our vehicle, the parent is responsible for ½ the cost of repair and labor to fix the vehicle.
14 HOUR PRE-LICENSING COURSE SPECIFICATION
The 14-hour pre-licensing course is for individuals 18 years and older. The state of Louisiana requires that an individual has to take a minimum 14-hour pre-licensing in order to obtain a driver’s license for the first time.
The course content consists of 6 hours of classroom instruction in defensive driving, signs, signals, symbols, road markings, rules of the road, and administrative laws.
The six (6) hours of classroom instruction will be obtained by completing the total (six) 6 hours in one day or a combination of two (2) days completing three (3) hours each day. At the end of the 6-hour course, students will be tested and they MUST receive a passing score of at least 80% in order to move on to the driving portion of the class. If the passing score is not achieved in class, students may return the following week to repeat the class or schedule to retake the final exam.
To begin the behind the wheel portion of the class, you must sign a Temporary Instruction Permit. All driving classes will be held according to the student’s availability in a dual-brake student driver vehicle, until the required 8 hours are achieved. The student must receive a score of at least 70% on the driving portion to receive a certificate. Automatic failures include any accident, running a stop sign or red light, excessive speeding, any dangerous action/incident or if the student does not follow instructions. If a student has an accident in our vehicle, then he/she is responsible for ½ the cost of repair and labor to fix the vehicle. Driving classes will be held in 2 hours or 4 hour blocks in a dual-brake student driver vehicle, until the required 8 hours are achieved. The student must receive a score of at least 70% on the driving portion to receive a certificate.
Expanded business hours
We have changed our business hours to serve you better. We are now open Monday through Saturday 9:00 - 5:30. Note that we may not be at the school unless we have students on that day. Please call ahead